HR TV for Leaders Series > Listen To Win

There is nothing more important than clear and precise communication at work. Many people consider becoming better speakers as the key to improving their communication, and as a result improving listening skills is often overlooked. In today's complex work environment it takes effective listening skills to comprehend thoughts and ideas. Often we miss out on valuable information due to a lack of concentration, which can result in misunderstanding and disappointment. This programme is designed to give you the fundamental information you need to improve your listening skills and become an effective communicator, so that you can listen to win.

Running Time: 26 mins

  • Introduction
  • Understanding Active Listening
  • Listening for effective communication
  • Listening Skills and Strategies
  • Active Listening Strategies
  • Taboos When Listening
  • Communication at Work
  • Summary
  • Quiz