Retail Safety > Handling Aggressive Behaviour in Public

Unfortunately, aggressive behaviour is something we all can encounter in our daily lives. Handling these interactions can be difficult, as the wrong technique can jeopardise the safety of yourself and those around you. When a conflict escalates, you run the risk of disruption and violence that can have grave ramifications. This video will demonstrate how to avoid such mistakes, and is suitable for personnel at all levels who might encounter aggressive behaviour in public.

Running Time: 19 mins

  • Aggressive Behaviour Types
  • Aggressive Behaviour Causes
  • Risks & Repercussions
  • Aggressive Behaviour Precautions
  • De-Escalating Aggressive Behaviour
  • Defending Against Aggressive Behaviour

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